Refund Policy
Effective Date: May 8, 2026
Thank you for choosing Biz Next Solutions.
Because we provide custom digital services and downloadable digital products, all sales are considered final and non-refundable.
By purchasing any service from Biz Next Solutions, you agree to the terms outlined in this Refund Policy.
1. No Refund Policy
We do not offer refunds for:
- Custom website design or development
- Logo design
- Vector art
- Embroidery digitizing
- DTF/DTG designs
- SEO services
- Graphic design services
- Digital downloads
- Any other digital or custom-made service
Due to the nature of digital products and custom work, once a project has been started, delivered, or files have been shared, refunds cannot be issued.
2. Client Responsibility
Clients are responsible for:
- Reviewing project requirements carefully before placing an order
- Providing accurate information and instructions
- Reviewing proofs, previews, or revisions before final approval
3. Revisions
We may offer revisions depending on the service purchased and project scope.
Revision requests must:
- Be related to the original requirements
- Be submitted within a reasonable timeframe
- Not include completely new concepts or redesign requests
Additional revisions beyond the agreed scope may require additional charges.
4. Project Cancellation
If a client cancels a project after work has already begun:
- No refund will be issued
- Biz Next Solutions reserves the right to invoice for completed work and time invested
5. Chargebacks & Payment Disputes
By purchasing our services, you agree not to initiate unjustified chargebacks or payment disputes.
If a chargeback is filed after delivery of services or digital files:
- We reserve the right to provide proof of delivery, communication records, and completed work to the payment provider
- Future services may be refused
6. Service Delays
While we strive to deliver projects on time, Biz Next Solutions is not responsible for delays caused by:
- Missing client information
- Delayed feedback or approvals
- Third-party platform issues
- Hosting or domain provider issues
- Events beyond our control
Such delays do not qualify for refunds.
7. Contact Information
If you have questions regarding this Refund Policy, please contact us:
Biz Next Solutions
Website: www.biznextsolutions.com
Email: info@biznextsolutions.com
